Get in Touch
Get assistance with orders, shipping, returns, and any questions about your coffee experience.
- Email : support@mikosjavahouse.com
- Phone : +1 (337)-257-7843
- Available: Monday - Friday, 9 AM - 6 PM CST
Write to Us
Frequently Asked Questions
Can't find what you're looking for? Reach out to us directly!
How can I purchase Mikos Java House products?
You can purchase our premium coffee and tea directly through our online store. We offer whole bean coffee, ground coffee, coffee pods, instant coffee, functional mushroom coffee, and specialty loose-leaf teas. Simply browse our collection, add items to your cart, and proceed to checkout for secure payment processing.
Do you ship nationwide? What are the delivery charges?
Yes! We ship our freshly roasted coffee and premium teas throughout the United States. Our shipping rates are:
- Coffee products: $4.50 base shipping + $1.50 for each additional item
- Tea products: $8.00 base shipping + $1.50 for each additional item
- Free shipping on orders over $75
All orders are carefully packaged to preserve freshness and typically arrive within 5-7 business days.
How do you ensure the quality and freshness of your coffee?
We roast all our coffee in small batches using our state-of-the-art Loring S15 precision roaster right here in Lafayette, Louisiana. Each batch is roasted to order, ensuring maximum freshness. Our coffee is packaged immediately in specially designed bags that release carbon dioxide while preventing oxygen from entering, preserving the optimal flavor profile until it reaches your doorstep.
Are your products ethically sourced? Do you have certifications?
Absolutely. All our coffee and tea products are ethically sourced with a focus on fair trade practices and sustainable farming. Our coffees are:
- Certified Mycotoxin Free – Third-party lab tested
- Certified Heavy Metal Free – Free from Lead, Mercury, Cadmium, and Arsenic
- Certified Mold & Yeast Free – Lab verified for purity
We work directly with farms and cooperatives in Brazil, Colombia, Guatemala, Mexico, Ethiopia, Papua New Guinea, and Indonesia to ensure both exceptional quality and fair compensation for farmers.
Can I visit your roastery or contact you directly?
While we don’t currently offer public tours, we’d love to hear from you! You can reach us at:
Mikos Java House
409 Lee Ave Suite 5
Lafayette, Louisiana 70501Email: info@mikosjavahouse.com
For product questions, brewing tips, or wholesale inquiries, don’t hesitate to contact us. We’re passionate about helping you find your perfect cup!